Do you know the two P’s relating to ‘difficult people’?

They stand for...

First P: Predictable. 

It’s 100% predictable who you will have difficulties with, who will press your buttons, and who will challenge you. 

Difficulties stem from differences in behavioural and psychological patterns. 

Second P: Preventable.

It’s 100% preventable to have difficulties with certain personalities.

It also means that you can obtain positive outcomes instead of negatives ones as long as you can successfully read and relate to other people. 

Let's illustrate this with an example.

The General Manager of a sizeable business had been working together with the CEO for the past 20 years.

A new senior leader joined the team and within a matter of months, he was able to secure funding in the millions, backed by the CEO. 

My client (the GM), could not understand how this new person pulled off such a feat, especially since the GM had attempted to secure funding on several occasions himself, unsuccess...