🤔 Know the two P's of difficult people?
Do you know the two P’s relating to ‘difficult people’?
They stand for...
First P: Predictable.
It’s 100% predictable who you will have difficulties with, who will press your buttons, and who will challenge you.
Difficulties stem from differences in behavioural and psychological patterns.
Second P: Preventable.
It’s 100% preventable to have difficulties with certain personalities.
It also means that you can obtain positive outcomes instead of negatives ones as long as you can successfully read and relate to other people.
Let's illustrate this with an example.
The General Manager of a sizeable business had been working together with the CEO for the past 20 years.
A new senior leader joined the team and within a matter of months, he was able to secure funding in the millions, backed by the CEO.
My client (the GM), could not understand how this new person pulled off such a feat, especially since the GM had attempted to secure funding on several occasions himself, unsuccessfully.
He thought he had the 20 years of relationship in his favour. He also had enough inside experience and knowhow. The money he had asked for, was reasonable because it would continue to fuel business growth and hire more talent to fill much needed roles.
This is when the GM presented me his challenge. Within one day, he fully understood the reasoning of the CEO and the new leader. They were very much aligned in thinking, talking and action.
Supported with my insights, the GM went about stating his case differently, more business like, which tailored to the needs of the CEO.
Within 3 months, the GM secured funding at the highest dollar figure for two projects - something he had't achieved in 20 years with the same person!?!
The point is: differences in communication ALIENATE people.
On the flip side: the more alike we come across, the easier we get along and do business together.
"Birds of the same feather fly together".
You see, what is "hard" for you right now can become "easy" in the near future.
All it takes, is a successful shift in the way you engage with other people.
As you make changes for the better, watch your results soar...
- As a leader or manager
- With peers in your team
- In sales or business development
- How you feel, personally
If you would like to learn how to predict successful outcomes most of the time and prevent negative ones from happening, enrol in Communication Mastery.
Bram Lagrou
Founder, Lagrou Partners
Author | Speaker | Trainer | Coach
